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SUMMARY:How CRM adoption can increase sales!
DESCRIPTION:This 90-minute session is designed to help small and medium-sized businesses (SMBs) unlock the full potential of Customer Relationship Management (CRM) systems to drive sales growth. We’ll dive into the key strategies and actionable steps required to implement a successful CRM strategy. \nIn a small event with a maximum of 12 participants\, Anna will help you discover the power of your CRM! \n\n\n\n\nTopics covered include: \n\nWhy CRM adoption is crucial for increasing sales.\nHow CRM provides insights into customer behavior and optimises sales processes.\nBest practices for onboarding teams and ensuring user adoption.\nHow to integrate CRM systems with existing tools like accounting software\, marketing platforms\, and customer support systems.\nStreamlining data flow across departments to improve decision-making and collaboration.\nProven methods to encourage team buy-in and consistent usage.\nOvercoming common challenges SMEs face when adopting a CRM system.\nMeasuring the ROI of your CRM system.\n\n\n\n\n\nThe session is part 2 of 2 sessions. \nBy the end of this session\, attendees will have a clear understanding of how to implement a CRM strategy that aligns with your business goals\, ensures team engagement\, and drives measurable sales results. \nThe sessions are targeted towards businesses with more than 10 employee’s and individuals in management level roles for either the organisation or the sales and marketing functions. \n\n\n\n\nMore about Anna: Anna is a highly experienced communications specialist providing strategic digital marketing that works! \n“With over 10 years’ worth of experience in the marketing industry\, I’ve had the pleasure of working in various roles\, including magazine editor\, content marketer\, outreach manager and managing director. What’s more\, I’m lucky to have worked in both agency and in-house positions\, which has given me a great understanding of how both sides work.“ \nAnna is the founder of Quibble. Quibble provides a wide range of digital marketing services to businesses of all sizes both in the UK and abroad.
URL:https://www.launchpadsouthend.co.uk/event/how-crm-adoption-can-increase-sales/
LOCATION:Online
CATEGORIES:Learning and development
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